Why is creating a diverse workforce so important to you?
Bethany: It’s how we bring together
the variety of perspectives, ideas and
experiences that drives innovation
and creativity. We know that a diverse
team helps us understand and
meet the needs of our clients – and
when they are happy, so are we.
Adrian: If everyone at the table is
calling on the same experiences, they
will propose similar solutions. A diverse
workforce ensures the most dynamic
solution that takes into account all
aspects, angles and impacts.
What strategies or tactics are you employing to drive DEI forward and support an inclusive environment at
Avison Young?
Adrian: Here in Canada, one of the many
initiatives we completed last year is the
redefining of our maternity and parental
leave policies, implementing a best-in-
class top-up program for all qualified
full-time employees – including our 100%
commission roles such as our brokers,
ensuring optimal support for our people
during such a special time in their lives.
Bethany: There are so many I’d like to
mention, because we are really coming
at this from a few directions in the U.S.,
but one of the highlights for me is our
approach to targeted recruitment. We
actively partner with diverse professional
organizations, like recruitment firms
committed to representing diverse
candidates, and show up at job fairs for
underrepresented groups. This helps
us deepen and diversify the talent pool.
And then we make sure we’re putting
up diverse interview panels too.
Ramsey: Having a diverse workforce is
key to Avison Young performing as an
exceptional business. Equally important,
is how we ensure a truly inclusive culture
living by our Code of Conduct, every day.
This includes active sponsorship and
promotion of strong role models, as well as
calling out behaviour where necessary and
ensuring respect for all. Our great people
deserve a highly productive and safe place
where they can be themselves and get
the support they need, in any situation.
What has been the biggest achievement, or something that has moved the needle for your region?
Bethany: The thing I’m most proud of
is an internal initiative. We launched
a series called My Perspectives, to
shine a light on our people and their
experiences, histories, customs and
celebrations. So far, we’ve had our
people share their perspectives about
Holi, Black History Month, Pride, Lunar
New Year and Juneteenth. It’s so great
to see our people reacting, commenting
and learning through this initiative.
DEI is a journey, with many big things to tackle. What are the challenges you are facing?
Ramsey: For us, the biggest challenge
is also where we are intent on making
the most progress. In our industry, like
many others, there are disproportionately
higher numbers of men holding senior
roles, which are typically higher paid
positions resulting in a gender pay gap.
To mitigate this, we established our
Gender Pay Gap Advisory Group. This
group is focused on reporting our data
and driving our strategic plan forwards
to move the needle in the right direction.
So far, we’re making good progress.
Adrian: Our industry is still in the middle of
some dynamic and challenging economic
conditions, where cost containment is key
to the strategic path of the organization.
We are leaning into employee-led initiatives
like our many Employee Resource Groups
and actioning cost-effective ways to
move our current initiatives forward.
What successes are you looking forward to as we continue our DEI journey at Avison Young?
Bethany: We’re focused on diversifying
our leadership team and expanding
our mentorship programs. We’re laser
focused on increasing representation at
all levels and creating an environment
where every single employee can thrive.
Adrian: I’m so proud to be a part of an
organization that supports (and in many
cases drives) so many active resource
groups for our employees. This illustrates
the importance of inclusion within our
culture. As we continue to drive our
current programs forward, we are leaning
into other ways to support our people.
One area we are intent on exploring
further in the coming months is
embracing the underutilized neurodiverse
population and aligning the benefits
of a broader definition of talent.
Ramsey: In the U.K., we’re looking at
enhancing our family-friendly policies
to further support work-life balance
and talent retention. In addition to
this, we’re diving deep into the talent
pipeline, partnering with schools
and universities to provide access
and pathways into the industry.
And finally, why are you proud to be doing this work here at Avison Young?
Ramsey: Each year we announce our
new Principal class, celebrating the
individuals who have contributed standout
performance and as a result, have been
invited to become shareholders. Our U.K.
Principal class of 2024 was 75% female.
Bethany: Yes, since 2020, both our
female population and the number
of female principals at AY have
increased year on year, with upward
career mobility happening across a
variety of demographic groups.
Adrian: Not to mention, we’re also
thrilled that our new Board of Directors
comprises 60% women and our Global
Executive Committee is more than 30%
female. Many of whom are actively
involved in our mentoring program.
Bethany: These are just a few examples
that demonstrate that diversity isn’t a
buzzword for us, it’s a powerful force
that fuels our success. And I love
seeing that come to life every day.
Ramsey: We’re an exceptional business,
with great people. I think I’m proudest of
the way we continue to support each other
through the challenges and celebrate
shared success. Together, supporting one
another each day, so much is possible.