Community impact

Our progress

In this section, we have set goals and objectives to help us make a positive impact on the communities we operate in, defined as the people and places that form part of each community.

This is where we track our progress in the areas of social value and community impact.

Our highlights

  • Celebrated our 10th annual global Day of Giving event with staff donating 7,900 volunteer hours and supporting 90 community-based organizations.
  • Four Mental Health First Aid courses were delivered across the U.K. resulting in 36 qualified Mental Health First Aiders (MHFA).
  • We continue to provide in- house sustainability and social impact education to all staff.
  • We continue to inspire and motivate our staff to look after their personal safety alongside their physical and mental well-being through our workplace practices and wellness programmes.
  • We provide regular webinars on physical and mental health via our global wellbeing hub.
  • We encourage office fundraising and empower corporate-charity partnerships through our local offices and regional networks.
  • We continue to grow and develop frameworks to measure our own social value activities and initiatives.
  • We have integrated sustainability education sessions within key business units and service lines including inductions, upskilling series, and seminars.
  • We continue to grow our internal sustainability communications channel to inspire and promote sustainable good practice and behaviour.

Our KPIs

To measure and report progress against our global ESG strategy, these are the current KPIs that we have adopted or plan to adopt and disclose externally in this report and other reporting channels. In some cases, we are measuring KPIs internally while we set up data collection processes and evaluate the data.

KPIS
Status
Internal/External
Number of hours on volunteering projects
Reporting
External
Number of offices participating in volunteering projects
Reporting
External
Create impact framework for our operations and clients
Complete
Internal

Explore our global carbon footprint and net zero strategy.

Our global carbon footprint

Explore our UK carbon footprint and net zero strategy.

Our U.K. carbon footprint

Stories of impact

Creating positive impact through real estate

Meet our talented individuals who campaign for positive change across our industry and sectors, and learn more about the community initiatives that contribute to improving our local communities.

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Social value in urban regeneration taskforce

In December 2023, the Social Value in Urban Regeneration Taskforce was established as a collaborative effort between the WEF and Avison Young. Find out what's next for the taskforce.

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Is your city built on a strong (social) foundation?

When cities engage their people, they perform better. Here's four questions to ask in your next regeneration project.

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Here are three ways inward investments can make an impact on a community

When the right business sets up shop in the right community, it can actually improve the quality of life for residents in our cities and towns. Find out how.

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Hello neighbour: small businesses, big impact

For small retailers, signing that first lease involves a leap of faith, a carefully calculated plan and, a little help along the way. Read how we're making that happen.

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Fighting fuel poverty with Groundwork U.K.

People shouldn't be forced to choose between heating and eating. Find out how we're supporting The Green Doctors as they help the most vulnerable households save energy, stay warm and reduce their energy bills.

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Partnering to protect affordable housing across British Columbia

It's estimated that one fifth of humanity lacks access to adequate housing. In Vancouver, Canada, we're helping preserve affordable housing at scale.

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From wasteland to wonderland: a true industrial transformation

Find out how we helped take a site that has been everything from munitions testing to landfill and make it into two state-of-the-art industrial buildings.

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A decade of making good things happen

We've been making good things happen for a long time, as we grow, we elevate our impact. See how we supported our communities in 2023.

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Plate it forward: from café to community

In 2023, we fed nearly 40 households thanks to a unique partneship between our London office cafeteria providers Blue Apple Catering and Olio.

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Making meaningful connections through mentoring

As a company ‘powered by people,’ mentoring is just one way we help our people grow, learn, and feel supported. Learn how we're encouraging meaningful connections.

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Investing in future talent

We're actively investing time and resources to diversify the future talent of the real estate industry, through partnerships with schools and universities.

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Health, safety and well-being

People perform best when they are happy, healthy and safe. Here's how we're putting health, safety and wellbeing at the center of our work environments.

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Safety stars: meet the guardian of the workplace

Reducing risk for employees and the company is best achieved when we all communicate and work together towards common goals, says Lucy Scully, U.K. Health and Safety advisor.

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This article is part of our 2023 Impact Report

Download the full report